Essex’s top priority is the health and safety of our residents and staff during the COVID-19 crisis. We understand all our residents have been impacted in various ways, and we would like to offer resources, answers to questions and other valuable information to assist during this unprecedented time.


Resident Resources

Below you will find state-specific links to federal, state and local entities that could be helpful during this challenging time. We have also provided some frequently asked questions from residents about COVID-19 that will be updated as the current health crisis evolves.

California Resident Resources

Washington Resident Resources

Frequently Asked Questions

Essex Commercial Tenant Resources




Financial Impact

Essex knows that some residents have been impacted financially as a result of the COVID-19 virus.

We are committed to:

  • Avoiding rent increases for 90 days through June 2020 by offering a 12-month lease renewal option with no rent increase on conventional leases to help residents weather the crisis.
  • Creating payment plans for residents who are unable to pay their rent as a result of the outbreak and waive late fees for those residents.

Financial Resources

If you have been financially impacted, we’ve compiled some key financial resources below that could provide you substantial support and assistance during this unique time.


Government Financial Stimulus Assistance:

The federal government’s stimulus package has been passed. Government stimulus checks will soon be distributed to individuals and families depending on eligibility. New unemployment benefits have been put in place to support individuals who experienced a job loss.

Please review the document below to understand how the new stimulus program may provide financial support and assistance to you.

Government Resources PDF


Renter's Insurance Support:

Many renter insurance policies offer unemployment coverage, which may provide financial assistance to you during this time. We encourage all our residents to review their renter’s insurance policy and contact your insurance provider to see if you qualify for this optional coverage.


Self-Employed & Small Businesses Programs:

If you are self-employed or own a small business, you may be eligible for additional financial resources from the government. Click on these federal and state links below to find out how to apply for support today.

United States Small Business Association

www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources

California Self-Employment and Business Resources

business.ca.gov/coronavirus-2019/

Washington Self-Employment and Business Resources

www.governor.wa.gov/issues/issues/covid-19-resources/covid-19-resources-businesses-and-workers




Rent Payments


Non-Financially Impacted Residents:

If you are not currently facing a COVID-19 related hardship, please continue to pay rent per your lease agreement. As employers, we want to ensure we are able to continue to support the personnel and staff who work every day to provide essential services to all residents.


Financially Impacted Residents:

For our residents that have been financially impacted resulting in the inability to pay all or a portion of their rent, we will work with each individual resident to address their specific situation.

Due to the extraordinary health crisis facing our communities, and pursuant to applicable local, county, and state ordinances, Essex has created a form (link below) for you to declare that you have a COVID-19 related financial hardship that inhibits your ability to pay rent as required by your lease.


Financial Hardship Criteria:

Please use this form to make your declaration if you meet the following criteria:

  • You are financially impacted by COVID-19, and;
  • You are unable to pay all or a portion of your rent, and;
  • You have objectively verifiable proof of COVID-19's impact on your finances, where applicable.

Please review your local, county, or state rules, where applicable, to understand the requirements and deadlines to submit written notification to your landlord of an inability to pay rent due to COVID-19 financial hardship, the proof necessary to request a rent deferral, and the deadlines to submit such proof.

If you do not follow the guidelines as set by local, county, or state rules, eviction proceedings may be initiated against you. Submission of this form does not waive existing or future rent payments – rent will continue to accrue per the terms of your lease.

Where applicable, submission of this form will fulfill the requirement to provide written notice to your landlord.

If you have general questions about your residency and rent, not related to COVID-19, please contact your leasing office.


Declaration of COVID-19 Impact Form


What to Expect:

Once your form has been submitted, an Essex representative will personally contact you within 30 days from now to discuss your specific situation and available options.  When contacted, you will be asked to supply all necessary documentation to show proof of financial hardship, if applicable.  In the meantime, it is recommended to pay whatever portion of your rent you are able in order to minimize the total amount owed. If you have specifically requested a move out in a short time frame, we will prioritize those requests and reach out as quickly as possible.

Essex is committed to working with those impacted and being fully compliant with all of the state/local tenant protections that have been adopted over the last few weeks. Please know we will take no further action on your residency status if you are responsive when you are contacted. We truly appreciate your patience as we personally work directly with a large number of residents and their unique situations.