Frequently Asked Questions
Have questions? We’ve got answers! Take a look at some of the most commonly asked questions.
Apartment Tours
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What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
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360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
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Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
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Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
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What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.
Leasing Information
-
What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
-
360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
-
Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
-
-
Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
-
What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.
Affordable Housing
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What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
-
360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
-
Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
-
-
Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
-
What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.
Resident Frequently Asked Questions
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What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
-
360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
-
Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
-
-
Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
-
What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.
Lease Renewals
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What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
-
360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
-
Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
-
-
Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
-
What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.
Move-out Process
-
What kind of apartment tours are currently available?
Essex offers convenient self-guided apartment tours to best suit your schedule. Tours are available by appointment only and can be reserved through our website’s Book a Tour feature, via our website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
-
360-degree online tours provide a completely virtual experience, allowing you to explore our communities and floor plans. Every one of our nearly 250 apartment communities along the West Coast from San Diego to Seattle includes a 360-degree tour option which can easily be accessed from our Floor Plans and Pricing page. This feature allows you to select the specific unit and amenities you’re interested in and provides a 3D-tour experience you can access from your phone, tablet or computer.
-
Alternatively, enjoy a no-pressure self-guided tour! Take as much time as you need. Keep an eye out for community amenities and apartment features that are most important to you.
-
-
Are there options for touring if I am relocating from another area or live out of state?If you are relocating or moving from out of state, visiting a community in person may be out of the question. In this case, Essex offers 360-degree virtual tours and interactive site maps to view our overall community layouts, pricing and leasing information on available units, and online and virtual apartment touring options to help you find the apartment that best suits your needs. When you are ready to sign a lease, you can use our quick-and-easy online leasing tool to secure your new home.
-
What should I expect during a self-guided tour?
Self-guided tours are available by appointment only and can be reserved through our website’s Book a Tour feature, website chat function available from 8 a.m. to 1 a.m. PST, or by calling or emailing our leasing teams.
When you arrive at the community, our team will have a customized tour plan for you and any additional information you may need to navigate our community. There’s no pressure, so take as much or as little time as you need.
-
Will I be able to see the community amenities during my self-guided tour?Yes! Our amenities will be available for you to view during your self-guided tour.
-
Where do I park when I arrive for my self-guided tour?Detailed information to prepare you for your self-guided tour, including where to park along with the available apartment homes you will be viewing, will be provided ahead of time or upon arrival. A map of the community will also be provided. If you have questions when you arrive, please contact your leasing specialist for additional details.
-
What apartment types and floor plans do you offer?
Our nearly 250 apartment communities located in some of the most sought-after locations along the West Coast offer a variety of home sizes and floor plans for you to choose from. You're sure to find the perfect fit, from smaller floor plans like studios and one-bedroom apartments to more spacious two- and three-bedroom floor plans and townhomes. Many communities also offer apartments with a den or loft for additional space, and select communities offer luxury penthouse apartments.
For more information about apartment options and availability, visit our Floor Plans and Pricing tab on your desired community’s landing page.